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Testimonials

Listed below is a small selection of what our passengers have to say about Cruise & Maritime Voyages.

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I have never used another cruise company and from the experience during this past nine days, I would not use another cruise line. All the five cruises I have taken with CMV I have very much enjoyed but every time they seem to get better and more enjoyable. I did not think it was possible for your employees to give better customer service and each time they do. I would like my grateful thanks passed on to all the crew and staff of Magellan who have been working so hard to make this cruise so enjoyable.
As always, Magellan was spotlessly clean and kept that way all the time, the standard of cleanliness was excellent, the food was delicious, especially the Greek night, the Greek Salad was the best I have ever tasted (including when I was in Greece), my cabin was comfortable and clean and perfect for me, the activities on board were brilliant fun.
Although I have been a solo traveller once before, because of the friendliness, kindness and professionalism of all staff I felt welcome and at home before I had even set foot on board. From check in until I left the ship this morning, I was treated with consideration and courtesy by everyone. I felt like I was valued by your company.
I had a lot of fun meeting other solo passengers at the events they organized and nothing was ever too much trouble.
I would like to thank your employees, once again for everything they have done to give me five brilliant cruises, especially as I never thought I would like cruising. Your staff are a credit to your company and I am proud to be your customer and happy to recommend you to family and friends.  

Ms Price

September 2018

May we take the opportunity to express how impressed we were by the standard of organisation, the quality of service onboard and the sheer level of hard work by the crew. We thoroughly enjoyed all the excursions which were always extremely well organised with very informative guides. We found many of the crew to have excellent customer service skills.  

Mr Benson

September 2018

We have recently returned from your Hull - Norway cruise on the Marco Polo - this is the first time we have cruised and I just wanted to say what amazing staff you have on this vessel - we were really overwhelmed by how polite/friendly and hardworking they all are, on every level. We were really overwhelmed with the great job that was done and just wanted to pass on our thanks for making our first voyage experience so great!!  

Alyson Wdowikowski

August 2018

Just a very big thank you to everyone onboard the Magellan last week from Newcastle to Liverpool via the Faroe Islands for the best holiday, we have ever had. The staff were all so kind and helpful to an old pair on their first cruise. Everything was so organised and easy for us, The food was out of this world and the restaurant the Waldorf was wonderful. We really can't thank everyone enough.  

Dorothy and Eric Dodd

August 2018

I have just returned from the Norwegian Splendour Cruise on the Marco Polo. I have lots of dietary problems & was concerned about what I would be able to eat. So to help the Executive Chef & his team, I wrote on a card what foods suited me as it was simpler. Basheer & his team we absolutely MARVELLOUS! I was treated like royalty. The Head Waiter & his team bent over backwards in helping me. You have an award system for the person the passenger thought had star qualities. Trust me I had great difficulty because ALL YOUR STAFF were polite, kind & very courteous!!! I have worked with many different nationalities in my nursing career & understand the different ways of many cultures. I would have no hesitation whatsoever in cruising with you again. The service was simply EXCELLENT throughout the Ship. Thank you, and EVERYONE on the Marco Polo for giving me a HOLIDAY OF A LIFETIME! I LOVED IT!  

Jane Banks

August 2018

Hello, I just wanted to give a big thank you to everyone who was in any way involved in my holiday on the Marco Polo. It was a most wonderful holiday and all the info and paperwork beforehand was brilliant. Many Thanks  

Miss Russell

August 2018

British isles discovery. Brilliant food great staff great cabin great .best ship I have been on cannot fault it roll on next year. thank you for a great cruise thank you all for a wonderful holiday.  

Mr Day

August 2018

Hi, just wanted to say a big Thank You for our Norwegian cruise we returned from yesterday! As always, thoroughly enjoyable! To board in Hull was such a treat for us, and embarkation was both speedy and very welcoming. Once on board, after a very thorough safety meeting, the cruise began. The lovely atmosphere onboard, passengers and crew, and sparkling clean, with much evidence of the crew working hard to keep it that way. Delicious and varied food, great evening entertainment, and plenty of worthwhile daytime activities. Great ports of call, and well-managed tender disembarkation when needed. We did witness some very ridiculous complaints by some passengers, throughout the cruise, who simply had not read the information supplied, and so had created the situations themselves! All handled professionally and politely by the staff. Final disembarkation went to plan, even in front of scheduled times, and was managed very well and with a lot of humour which really helped what can be a boring process! Very much looking forward to our next trip, thank you!  

Mrs Kathryn Kirk

July 2018

Just returned from Magellan and wanted to say how much we enjoyed the cruise. Your staff worked so hard to make sure everyone has a good time and it really shows. Our grateful thanks to all concerned.  

C & D Griffiths

July 2018

Returned a couple of weeks ago from yet another wonderful cruise – Treasures of the British Isles aboard Marco Polo. Thank you for the upgrade – very much appreciated. As usual, everything was to a high standard and all the staff friendly, helpful and courteous. The standard of the ship and accommodation is first class. Your commitment to customer service and high standards is to be applauded. We are never disappointed with a CMV cruise and are looking forward to our next cruise.  

J & W Holden

July 2018

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