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Cancellation of Columbus British Isles Discovery cruise

Cancellation of Columbus British Isles Discovery cruise

Tuesday 4 June 2019 09:00

Statement from Cruise & Maritime Voyages

Cancellation of Columbus 10-night British Isles Discovery cruise due to sail from London Tilbury 5 June

It is with much regret that Cruise & Maritime Voyages has had to cancel the 10-night British Isles Discovery cruise holiday onboard Columbus, which was due to sail from London Tilbury, Wednesday 5 June 2019.

Columbus experienced a technical problem on her current Fjordland itinerary following minor contact with a foreign object during her departure from Amsterdam. After the incident, surveyors and divers attended the ship and cleared Columbus to sail. Unfortunately, during her ongoing North Sea passage, Columbus developed a minor technical issue. As a result, CMV took the decision to return the vessel to the Netherlands for further investigation. The ship will need to undertake a short dry dock period for a full inspection and remedial works before resuming service.

As a result of this cancellation, CMV has reviewed all possible transfer options in order to alleviate the understandable frustration and disappointment this incident has caused. CMV has provided all passengers who were booked on the 10-night British Isles Discovery cruise departing 5 June with three alternative options.

Option one, passengers can transfer their cruise reservation to a special newly introduced 11-night British Isles Discovery cruise sailing onboard Vasco da Gama, the latest and impressive new addition to CMV’s fleet departing from London Tilbury 2 September 2019. Option two, passengers can transfer their cruise reservation to any published CMV sailing of up to 15 nights departing from 1 October 2019 onwards and receive a 50% discount on the best available fare. And option three, passengers can cancel their cruise reservation, receive a full refund and receive a 30% discount on a future CMV sailing of up to 15 nights duration. All options are subject to availability, booking conditions and are valid until Friday 5 July 2019.

CMV would once again like to extend their sincere apologies for the late cancellation of this cruise holiday and for the disruption caused. CMV look forward to welcoming the affected passengers on board an alternative cruise in the future.

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